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| » Faq |
| GENERAL FAQ |
| Approximate numbers per year are: |
| ESOL (General English) |
600+ |
(about 150 at any one time) |
| Business Diploma Courses |
200+ |
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| NZ Film Academy |
60+ |
(about 15 in each course) |
| TESOL (Teacher Training) |
200+ |
(about 15 in each course) |
We have students from more than 20 countries including: Argentina, Brazil , Cambodia , China , Czech Republic ,England, France , Germany, Hungary, India, Indonesia , Japan , Korea , Mexico, New Zealand, Oman, Pakistan, Peru , Russia , South Africa, Saudi Arabia , Slovak Republic , Thailand, USA, Uruguay and Vietnam.
| ESOL (General English) |
18-25 average |
| Business Diploma Courses |
18-22 average |
| NZ Film Academy |
18-33 average |
| TESOL |
25-40 average |
Edenz has on-site staff members who can speak Chinese, French, German, Hindi, Japanese, Korean, Marathi, Portuguese, Punjabi, Thai, Russian, Spanish and Vietnamese.
New Zealand is one of the safest countries in the world. Like every country, there is some crime, but if students are sensible, the rate of risks are very low. There is no religious tension in New Zealand. In 2009, New Zealand was voted safest country in the world.
Edenz is registered with the New Zealand government (NZQA), and is required to hold student fees in a Trust Account, so that they can be refunded if the student does not start the course for some reasons.
Every year an international survey plots the cost of living in major world cities. The 2006 survey gives London a score of 110, New York a score of 100, Sydney (Australia) 92 and Auckland 73, its ranking us 100th on the list.
The Internet is widespread, and students have plenty of access to emails. Many students find it simple and cheap to get a new SIM card for their GSM phone while in New Zealand, rather than have to buy a new one.
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| ENROLMENT FAQ |
Before you arrive in New Zealand to begin your studies at Edenz Colleges, you need to make sure you have a current passport and then apply for the correct visa or permit. International students should make sure they leave themselves plenty of time to allow for their visa application to be processed.
If you are studying for 12 weeks or more, you will need a Student Visa, otherwise a Visitor Visa. Some countries have an agreement with the New Zealand Government for Visa-free entry.
By law, all international students on a Student or Visitor Visa need to have health and travel insurance while studying in New Zealand. You must show us the proof of your insurance on your first day at school. You can arrange your own insurance from your home country, or we can arrange it for you in New Zealand. The following guidelines apply to International Students only.
Insurance Guidelines: All international students coming to NZ are required by law to take out medical & travel insurance for the full period of their study. Insurance should start from when you leave home to travel so you are covered for any emergency, and include any trips to other countries, or home, during this time.
The Ministry of Education suggests that Insurance policies include:
- emergency evacuation/repatriation
- accompanying relative cover
- personal effects and personal liability cover
Desirable additional components are
- loss of fees due to emergencies
- mental illness
- continuation option if you may want to extend your studies.
Most of our students are over 18, which is a requirement on many courses. However, we can take students as young as 11 for General English, but they are usually in Study Tour groups.
For General English, we take Beginners, but it is important that students at least know the alphabet before they arrive. Other courses have specified entry requirement – see each course for details.
If you have paid for airport pickup, we need to know your flight details as soon as you have confirmed them.
We cannot guarantee to meet you if we are not given at least 72 hours notice.
- If you have paid for accommodation, we will email you the details as soon as we can confirm them, which should be at least 36 hours before you leave home.
- NZ customs is very strict about what you can bring into the country. Our economy is very dependent on agriculture, so any unprocessed food etc, is strictly forbidden. You also cannot bring weapons or drugs.
For more information, contact the New Zealand Customs Service
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| HOMESTAY FAQ |
Yes. Our Homestay department carefully selects suitable homestays for our students. Their homes are regularly inspected to ensure quality and safety.
We can arrange an airport pick-up, where someone will meet you at the airport and personally transfer you to your homestay.
If you have paid for airport pickup, we need to know your flight details as soon as you have confirmed them.
We cannot guarantee to meet you if we are not given at least 72 hours notice.
Sometimes there are one or two other students, but we usually do not put students from the same country into the one homestay.
Yes. All students are placed in single bedrooms. Other facilities such as bathrooms, TV and phone/internet (if available) are more commonly shared with the host family.
Not always. However, Edenz has lots of Internet-connected computers, and students are provided with a free allocation per week. Additional usage can be purchased for a small fee.
The host family provides breakfast and evening meals from Monday to Friday, and breakfast, lunch and evening meals on Saturdays, Sundays and Public Holidays.
Many families do have pets. Cats and dogs are both common animals. You can choose to live with pets or not by ticking the relevant boxes on your Edenz Registration form.
It is considered polite to offer your help with things like setting the table for meals, washing and drying dishes.
We try and find homestays that are fairly close to the centre of city, where we are located. Many buses and trains come this way, and sometimes students can even walk to Edenz. On average it takes between 10-30 minutes by bus or train.
If you have an international drivers license, you can drive here for up to one year from the day you arrive in New Zealand. If you stay longer, you will need to change it into a NZ license - for some nationalities that means sitting a theory test only, and for others both theory and a practical driving test.
For more information about driving in New Zealand, please visit the NZ Transport Agency website at http://www.nzta.govt.nz/licence/residents-visitors/driving-nz.html
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| ID CARD FAQ |
If you are currently enrolled with Edenz Colleges for more than 4 weeks and your fees are paid, you can get a Student ID card.
No, but having a Student ID Card gives you access to student discounts and can be used for identification when sitting exams.
When your enrolment has been confirmed, students may come to the reception to apply for a new card.
Your first Student ID card is free; however, if you lose or damage your card a replacement will cost $10. If your card expires and you still have four or more weeks of study left, we will provide you with an updated student ID card for free.
To get a card you need to send us a verified passport size photo of yourself. Your photo must meet the following requirements:
1. Taken within the last twelve months
2. Full front view of face
3. No hat or head covering (except for religious reasons)
4. No sunglasses or dark tinted lenses
5. Must be on good quality paper (no photocopies accepted)
6. Scanned photos are unacceptable
Your Student ID Card will be valid from the date of your confirmed enrolment till you finish your course.
If your student ID card has expired and you're still studying with us we'll send you a new one free of charge. Come to the reception for more information.
You need to come to the reception, along with the $10 payment to apply for a new card.
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| INTERNET FAQ |
No, however you can use an online translator tool to help you. For Example: Google Translator
Every student receives a limited weekly internet allowance from the school:
| English Course |
50MB per week |
| Teacher Training Course |
50MB per week |
| Business Diploma Course |
50MB per week |
| NZ Film Academy |
60MB per week |
You can report any computer faults to the reception along with the desk number.
Yes, all the computers have USB ports. The ports are located underneath the disk drives, on the left-hand side when you are facing a computer.
We keep lost property at the reception, where no-one can browse through it. If you don't find what you're looking for, visit reception.
The same goes for any stuff that is picked up by Security or the cleaning staff working at Edenz: the lost items are taken to reception.
Yes. There are power points supplied in the common room and library.
Yes, you can connect to the Internet from your laptop if your laptop is enabled for wireless access.
Follow the step by step guide for installation:
1. To begin with, look at the wireless connection icon. It should be on the bottom right of your desktop.
2. Click on the icon once and then click on the connection called “Edenz_Wave”.
3. Enter the password: ZZZZZ11111
4. After this, you will need to change your LAN settings.
5. Open your Internet Explorer (IE)
6. Go to Tool, select Internet Options.
7. Under the Connections tab, click on LAN settings button.
8. Click the button for Automatically detect settings.
9. Also click the button for Use a proxy server for your LAN and Bypass proxy server for local addresses.
10. Enter 10.150.0.1 in the Address box, and 8080 into Port box.
11. Press the OK button to connect.
12. Now you can enter your usename and password for internet.
For more detailed information on wireless access, please visit IT staff.
Yes. You can print a page double-sided, just be aware that double-sided printing charges you for 2 pages i.e. 20c.
No. Only the programmes already on the computers can be used. Loading other programmes is prohibited for security and copyright reasons. This also applies to instant messaging software, such as MSN Messenger and ICQ. If you try to load other programmes you will be blocked. Other specialised software you need for University purposes will be available at the departmental labs. Contact your department office or lecturer for advice.
We are aware that there is a range of additional specialist software that some students would like to be able to access from Edenz. All requests made via the suggestion form and the IT will be considered.
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| GENERAL COURSES FAQ |
You can study any course at Edenz, as long as you meet the entry requirements. All of our courses are approved by the New Zealand Qualifications Authority (NZQA).
Yes, but only if you are a visitor or worker in New Zealand.
| ESOL |
max 12 (average 10) |
| Business Diploma |
max 40 (average 20) |
| NZ Film Academy |
max 12 (average 8) |
| TESOL |
max 18 (average 12) |
ESOL College: For ESOL students, classes run Monday to Friday in two blocks; 9am - 12.15pm and 1pm - 3pm. Part-time students usually study in the morning classses, and full-time students study in both the morning and afternoon classes.
Business College: Business Diploma classes start at 9am but the timetable varies, depending on the modules and lectures that students are enrolled in. Students will be advised of their timetable when they enrol.
TESOL College: Timetables vary, so for information specific to your course please visit our Teacher Training page.
Film Academy : Timetables vary depending on the course, but will be advised upon enrolment.
Our book policy varies from course to course. In the ESOL classes, the materials fee is included in the Registration Fee. We also recommend that you buy an English dictionary. Class handouts are included in the tuition fee of the Business Diploma, TESOL and Film programs but you may be required to buy your own textbooks and workbooks.
ESOL students will get a certificate when they leave Edenz, provided attendance and behavior criteria are met.
Business, TESOL and Film students will be awarded a certificate or diploma if they have passed the required assessments.
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| ENGLISH COURSES FAQ |
There are six ESOL class levels: beginner, elementary, pre-intermediate, intermediate, upper-intermediate and advanced. Students can advance quite quickly to higher levels, because they are in an English speaking environment. However, progress at the beginning is often slow. All students should have knowledge of the alphabet and basic spelling before starting at Edenz, otherwise progress will be very slow.
On the first day, each student takes a short placement test (oral and written) to determine the student`s English level. This ensures that we place the student in the right class. There are regular tests to show if the student is ready to go up to the next level.
For English classes you can start any Monday (except for the two week Christmas holiday break). The minimum course length is two weeks.
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